Shipping and Handling
Shipping and Handling
At Gems of Resistance, we strive to ensure that your jewelry shopping experience is as seamless and satisfying as possible. Below, you'll find all the information you need about our shipping and handling policies.
Shipping Options
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery times vary by destination (typically 7-14 business days).
All orders are processed and shipped from our fulfillment center within 1-2 business days of your order being placed.
Handling and Processing
We take great care in handling your orders. Each piece of jewelry is carefully inspected, packaged, and prepared for shipment. Our packaging ensures that your jewelry arrives in perfect condition, ready to be worn or gifted.
- Order Processing Time: 1-2 business days.
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
- Shipping Confirmation: When your order is shipped, you will receive a notification email with your tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on your selected shipping method and destination. We offer free standard shipping on all domestic orders over $100.
International Shipping
We are pleased to offer international shipping to select countries. Please note that delivery times may vary depending on your location and customs processing. Customs duties, taxes, and other fees are the responsibility of the recipient and are not included in the shipping cost.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package's journey from our fulfillment center to your doorstep.
Delays and Issues
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or courier issues may cause delays. If you experience any delays or issues with your shipment, please contact our customer support team at info@gemsofresistance.com for assistance.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately at info@gemsofresistance.com. We will work with you to resolve the issue as quickly as possible, whether it be through a replacement or a refund.
Contact Us
If you have any questions or concerns about your order, shipping, or handling, please do not hesitate to reach out to our customer support team at info@gemsofresistance.com. We are here to help ensure that your experience with Gems of Resistance is exceptional.